Support Policy

Last updated: August 26, 2023

Overview
At Hyper Store, we are committed to providing you with the best possible support for our platform. This Support Policy outlines the types of support services we offer and how you can access them.

Scope of Support
Our support services cover the following areas:

• Technical issues related to the functionality of Hyper Store.
• Assistance with account management and billing inquiries.
• Guidance on using the features and tools provided by Hyper Store.

Support Channels
You can reach our support team through the following channels:

• Email Support: Reach us at info@hyper-store.demo. We aim to respond to all inquiries within [24-48] hours.
• Live Chat: Available during business hours on our website for immediate assistance.
• Help Center: Access a comprehensive library of articles, tutorials, and FAQs at [Help Center URL].

Support Availability

• Our support team is available [Monday to Friday, 9 AM to 6 PM] [Your Time Zone].
• We strive to resolve issues as quickly as possible, but some cases may require additional time and investigation.

Limitations of Support

• We do not provide support for third-party applications, plugins, or extensions that are not officially integrated with Hyper Store.
• Custom development or coding support is not included in our standard support services.

Changes to Support Policy
We reserve the right to modify this Support Policy at any time. Changes will be posted on this page, and you are encouraged to review it regularly.

Contact Us
If you have any questions about this Support Policy, please contact us at info@hyper-store.demo.